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Customer Support
Included With Fuel Cards
Paid Add-on
What is a prepaid fuel card?
With most fuel cards, you fill up, then pay the invoice later. However, with a prepaid fuel card, you top up first, then you use the available credit to fill up on fuel. Think of it like a fuel card version of a pay-as-you go phone!
What are the benefits of a prepaid fuel card?
Prepaid fuel cards allow fleet owners to keep a tight control over how much is spent on fuel. With no credit check required, they can also be a great way for start-ups, or companies with a poor credit rating, to access cheaper fuel.
How do I top up my prepaid fuel card?
As the name suggests, prepaid fuel cards must be topped up before use. Our Advantage Card can be topped up via our online customer portal, using a debit or credit card. This allows users to top-up their cards and track spend 24/7. Cards can also be topped up by speaking to our team, who will be happy to help.
What type of business is The Advantage Card suited to?
The Advantage Card offers the same unrivalled multi-network coverage as The Fuel Store Card, but instead of weekly invoices, companies must pre-pay for their fuel. The card can be used all over the UK, anywhere from supermarkets to motorway service stations, and over 900 HGV sites. This combination of a vast network and well-known fuel brands makes it suitable for companies of all sizes, whether operating a fleet of cars, vans, HGVs, or a mixed fleet. It is particularly suitable for startups, companies with a poor credit score, or those who simply want closer control over spending.
Which brands are covered by The Advantage Card?
The AdvantageCard covers more than 3,500+ multi-branded sites and 900+ truck stops. These include brands such as BP, Shell, Esso, Murco, Texaco, Total, Jet, Morrisons, Gold, Applegreen, Moto and Welcome Break.
Can I use The Advantage Card nationwide?
The Advantage Card can be used in every single postcode area in mainland GB and Northern Ireland - giving it 100% UK postcode coverage. All towns and cities, and the A roads and motorways connecting them.
What services do I get when I sign up for an Advantage card?
All of our fuel cards also come with free access to our online customer portal. This online tool gives you complete control over your fuel cards and, for prepaid cards, provides an easy way to top up, 24/7. Access HMRC compliant invoicing, monitor your fuel spend, manage fuel cards, and identify trends and insights to improve your fleet management.For a small additional fee, your portal experience can be upgraded to include additional analytics, tools for driver safety and compliance, CO2 tracking and offsetting, and much more. We also offer fraud protection tools, for complete fleet management and peace of mind. We also offer a range of additional business tools and fleet management services, including Telematics, Bulk AdBlue, and Business Energy.All customers of The Fuel Store have a dedicated account manager who will help you to optimise your fleet management and reduce your costs.
How does The Advantage Card help my business?
The Advantage Card is a prepaid fuel card that helps to cut fuel overheads by giving users access to discounted commercial prices, without the need for a credit check. The extensive network also means drivers can stick to the most direct route, avoiding the need for costly fuel detours.Our customer portal gives users access to HMRC compliant invoices. No need to keep fuel receipts, or manage time consuming expenses, plus a simplified VAT submission. Simply log in, review, and download.
